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Hard to connect

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Hard to connect

Postby yu423 » Mon Jan 15, 2007 10:35 pm

I cant connect it always go like this connection(1)connection(2)connection(3)and it takes so long to connect :cry: :roll:
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we have the same problem

Postby _04_viNz_04_ » Mon Jan 15, 2007 11:34 pm

hey dont worry it not only you whose having a problem to connect also me... i hope somebody can help us with our problem goodluck to the both of us
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Postby DenimNatalie » Tue Jan 16, 2007 12:15 am

Nope, never got this problem yet. :?

Shiny, speedy and sparkly broadband of mine? :wink:
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Re: Hard to connect

Postby tomiyoshi » Tue Jan 16, 2007 6:49 pm

yu423 wrote:I cant connect it always go like this connection(1)connection(2)connection(3)and it takes so long to connect :cry: :roll:


yep still have the problem.


been a few days now.


:(
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Postby yu423 » Wed Jan 17, 2007 6:58 am

Can u tell when this problem can be fixed??? :cry:
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Postby RiNSpy » Wed Jan 17, 2007 7:08 am

Same problem, both in FF and IE, Flash 9 :/
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Postby ZenBlender » Wed Jan 17, 2007 8:47 am

I will be working on this today and trying some additional connection methods. Don't blame me, blame the makers of Flash, who have built in all kinds of new "security" features that I have to bypass as if I am hacking into a server, just to make a connection on the port of my choice. It's ridiculous.

Sorry for the inconvenience. Really. I'm doing all that I can.
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Postby DenimNatalie » Wed Jan 17, 2007 8:56 am

I've got latest version of Flash, IE 7 and FF2 and all with no problems. Weird.
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Postby viday » Wed Jan 17, 2007 11:05 am

I spoke to a player today that was having similar problems and it turned out that their anti-virus program was preventing them from connecting. I am not sure how or why, but they were able to narrow it down to this and get around it by telling the anti-virus program to accept connections from Triplejack.

Anothing for you to consider....

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Postby DenimNatalie » Wed Jan 17, 2007 11:16 am

I did thought that, since Flash 9 works fine with IE 7 and FireFox 2 on mine.

Mine's Norton in case you are wondering.

People with problems connecting, test by switching your anti-virus software off to see if you have any luck.
Last edited by DenimNatalie on Wed Jan 17, 2007 11:26 am, edited 1 time in total.
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Problem occured only after server failed!!

Postby ScubeDoo » Wed Jan 17, 2007 11:17 am

Hi Guys

I got the same problem with connecting to Tj.... Connecting...Connect (2)...Connecting (3) n then failed.
What i want to say is that i never used to get this problem b4. Only started after the server failed, and since its back online it would not connect 4 some reason.
Also been usin Flash 9, IE6...tried FF2 today but nothin works.
Also tried disabling my Internet security software but still don work.

Hope we find a solution to this soon.
All the best!!
:)
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Postby ZenBlender » Wed Jan 17, 2007 11:32 am

I have a theory... a theory that I will present here despite its slightly technical nature.

I think that many players on certain networks, specifically at universities, have trouble in general because they are trying to crack down on file sharing that kills bandwidth and is morally questionable. So, they restrict everything but port 80, which is usually reserved for web pages. (File sharing would normally happen on other ports and is therefore easily blocked by the administration) So, port 80 works for many players, except that I think they FURTHER restrict things by checking if the port 80 traffic is really web traffic.

In the past, the game used an HTTP (web) connection to do the initial security check allowing the game to then connect to port 80. Now it is still doing the security check on port 80, but isn't using HTTP. Your network may see the traffic as non-web, even though it is on port 80, and restrict it. This would explain a lot of these problems.

Does any of this ring a bell?
I am working on some changes today that may fix or at least give me more information about this. Please check back here! Thanks! :)
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Postby DenimNatalie » Wed Jan 17, 2007 11:36 am

That's probably it. I'll test at college computers tomorrow for you, ZenBlender. I'll post my results here tomorrow.

I do know they blocks websites such as games (!), gambling, un-childfriendly(if you get me), etc.

ScubeDoo, did you tried switching your firewall AND anti-virus software off?

My theory is that it's to do with Internet Setting. Or have this been disproved?
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Postby ZenBlender » Wed Jan 17, 2007 11:42 am

It COULD be affected by Internet Settings, I suppose. I really don't know. However I know there are some things I can do on my end. If you feel inclined to experiment, please do, but you can also wait until I have more things for you to test.
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Postby DenimNatalie » Wed Jan 17, 2007 11:43 am

Try to add http://www.triplejack.com to Trusted Sites in your internet setting to see if you've got any luck?
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